Gaming Industry Customer Service Representative

1 week ago


Glenrothes, Fife, United Kingdom Frasers Group Full time

Welcome to Frasers Group, where we're passionate about creating a unique community for gamers

About the Role:

We are seeking a Temporary Casual Sales Assistant to join our team in one of our UK stores. As a Sales Assistant, you will be responsible for delivering exceptional customer service, building relationships with our local gaming community, and providing expert advice on gaming products.

Responsibilities:

  • Deliver exceptional customer service, ensuring customers receive a great shopping experience and leave our stores satisfied.
  • Build relationships with our local gaming community, encouraging repeat business and word-of-mouth referrals.
  • Provide expert advice on gaming products, matching products to customers' needs and preferences.
  • Meet sales targets, identifying opportunities to increase sales and driving revenue growth.
  • Maintain a safe and secure environment, adhering to health and safety guidelines and protocols.

Requirements:

To be successful in this role, you will need:

Excellent communication skills, with the ability to build rapport with customers and colleagues.A positive attitude, with a passion for delivering exceptional customer service.The ability to work on your own initiative, with minimal supervision.Knowledge of gaming and technology, with the ability to stay up-to-date with the latest developments.

What We Offer:

We offer a competitive hourly rate, staff discounts on games and gaming accessories, and opportunities for career development. Our stores have a fun and energetic atmosphere, and we encourage teamwork and collaboration.

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