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Customer Service Representative

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Next Full time

Key Responsibilities:

As a Sales Team Member at Next, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and working collaboratively with the team to achieve sales targets and drive store excellence.

About the Role:

  • Offer fast and friendly service to customers, helping them to find the perfect products.
  • Develop and maintain a strong understanding of our products, sharing knowledge and passion with customers to drive sales.
  • Work in all areas of the store, including sales floors, stockrooms, and processing deliveries, to ensure seamless operations and high standards of stock management.
  • Take ownership of your development, identifying areas for improvement and working with the team to achieve goals.

About You:

  • You are a great communicator, always looking for ways to help and support your colleagues and customers.
  • You are friendly, calm, and efficient, even in busy situations.
  • You are excited about the challenge of a varied and fast-paced job, with a willingness to learn and adapt.
  • You are flexible, supportive, and always ready to go the extra mile to deliver exceptional results.

Working at Next:

We are committed to investing in our people and their development, providing opportunities for growth and progression. As a Sales Team Member, you will be part of a dynamic and supportive team, working together to deliver outstanding results and drive store excellence.

Requirements:

  • You must have the right to work in the UK.

Further Information:

Please note that this role is not suitable for sponsorship under the Skilled Worker route, and candidates are encouraged to consider their own right to work options.