Service Delivery Coordinator
3 weeks ago
We are seeking a highly skilled Service Controller to join our team in Stoke. The ideal candidate will have experience in allocating engineers to jobs and working on a service desk within a technical industry.
Key Responsibilities:
- Assigning jobs and prioritizing work for the field engineering team.
- Ensuring works are completed to schedule and providing feedback on service planning and performance.
- Efficiently organizing service engineers' workloads and raising job cards.
- Updating customers on repairs, conducting stock checks, and handling warranty claims.
- Managing internal invoicing and general supporting administration, including ad hoc duties.
The successful candidate will ideally have automotive/machinery industry service experience.
What We Offer:
- A competitive salary of £30,000 per annum.
- 22 days paid annual leave, plus statutory holidays rising with length of service.
- Pension scheme.
- Career progression opportunities.
- O2 Benefits.
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