Application Support Expert

1 week ago


Bessacarr, United Kingdom Keepmoat Homes Full time
About the Role

This exciting opportunity has arisen for a Senior Application Analyst to join our Head Office team in Doncaster, with opportunities for agile/hybrid working. As the successful candidate, you will be responsible for overseeing multiple applications, particularly Microsoft Dynamics CRM.

Your primary duties will include acting as the subject matter expert for applications and their use within the business, providing second-line support and maintenance, leading on enhancements and minor changes, and liaising with third-party application providers to resolve any support issues.

You will need to possess prior experience within an Application Support role, have a strong commitment to development, and be confident in becoming quickly familiarized with new applications. Additionally, you should have experience producing appropriate training provisions, ensuring that training documentation and E-learning are maintained in line with changes and upgrades.

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