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Customer Service Representative

2 months ago

Church End, United Kingdom Oak Recruitment Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Engage with customers to understand their property needs and provide personalized solutions.
  • Manage customer feedback and ensure timely follow-up to maintain high levels of customer satisfaction.
  • Identify opportunities to upsell and cross-sell our services to enhance the customer experience and drive revenue growth.
Requirements
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Previous customer service experience in a sales environment.
  • Proficiency in administrative and office tasks.
What We Offer
  • A competitive salary of £21,000 - £24,000 per annum, with the potential to earn an additional £4,000 through commission.
  • Opportunities for career progression and professional development.
  • A supportive and dynamic work environment that values collaboration and innovation.