Hosting Platform Operations Manager

6 days ago


London, Greater London, United Kingdom Xpertise Recruitment Full time £80,000 - £85,000
Hosting Platform Operations Manager

Location:

London – hybrid working

Estimated Salary:

£80,000 - £85,000 + bonus + benefits

About the Role

We are seeking an experienced Hosting Platform Operations Manager to join our team. The successful candidate will be responsible for the day-to-day technical management of the IT hosting platform and leading a team to ensure the provision of a stable and secure hosting platform.

  • Oversee availability, performance, and capacity of servers, storage, and backup solutions.
  • Ensure comprehensive, up-to-date system documentation to support team operations and knowledge retention.
  • Lead onboarding, compliance, and continuous improvement initiatives.
  • Provide day-to-day technical leadership and manage a team of System Administrators, including development and training plans.
  • Perform hands-on technical work and oversee team workload, projects, upgrades, and operational issues.
  • Manage resource utilisation and prioritise tasks effectively.
  • Oversee platform security, vulnerability remediation, and patching using SCCM, ensuring best practices for availability and security.
  • Work within the ITIL framework, ensuring changes are documented and release processes followed, alongside maintaining system documentation and knowledge base.
  • Collaborate on project design and delivery, ensuring service-ready solutions in Production.
  • Produce reports on the hosting environment and assist with budget planning and execution.
  • Develop and manage a disaster recovery plan in support of business continuity.

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