Operations Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Operations Administrator to join our team at Runwood Homes. As an Operations Administrator, you will play a vital role in ensuring the smooth operation of our services, providing exceptional customer service and support to our managers and homes.
Key Responsibilities- Process and send confidential information to relevant regulators and stakeholders in a timely and secure manner.
- Communicate effectively with colleagues, managers, and external parties via phone and email, demonstrating excellent interpersonal skills.
- Collate and distribute information in accordance with company guidelines, maintaining confidentiality and discretion.
- Collect and analyze data to prepare monthly reports for the senior team, highlighting key trends and insights.
- Provide administrative support to Home Managers, responding to day-to-day enquiries and resolving issues efficiently.
- Manage the Managing Director's diary, scheduling meetings and sending invitations in a timely manner.
- Ensure a warm welcome for visitors to the office, providing exceptional customer service and support.
- Arrange travel and accommodation for staff and visitors, ensuring seamless logistics.
- Handle sensitive information with professionalism and care, maintaining confidentiality at all times.
- Contribute to general office duties, ensuring a smooth and efficient working environment.
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
- Comprehensive induction and ongoing training.
- Free DBS check and uniform.
- Access to employee assistance scheme and discounts on travel, restaurants, and leisure activities.
- Free on-site parking.
- Employee of the Month awards.
We are looking for a highly motivated and organized individual with excellent communication and organizational skills. You should be proficient in using Microsoft packages and have experience working in an office environment. If you are a team player with a passion for delivering exceptional customer service, we would love to hear from you.
About Runwood Homes
Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services. Our commitment to delivering personalized care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
We prioritize the professional development of our staff, investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
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