Customer Experience Associate

1 day ago


West Harptree, United Kingdom The Toronto-Dominion Bank (Canada) Full time

At The Toronto-Dominion Bank, we're committed to providing legendary customer experiences. We're seeking a skilled Customer Experience Associate to join our team in Vancouver, British Columbia.

We offer a competitive salary of $22.33 CAD per hour, plus opportunities for variable compensation and a comprehensive Total Rewards package. Our colleagues enjoy access to health and well-being benefits, savings and retirement programs, paid time off, banking benefits, and discounts on products and services.

This role involves processing financial transactions, understanding customer needs, and recommending solutions to meet their requirements. You'll work closely with customers to advise them on banking solutions and processes, while achieving assigned goals and business objectives.

To succeed in this position, you'll need strong administration, organizational, planning, and time management skills. Proficiency in MS Office (Word, Excel, and Outlook) and internet is also essential. As a dynamic communicator, you'll be able to connect with different people in a calm, courteous, and effective manner.

We're dedicated to supporting the development of our colleagues through regular career conversations, training programs, and mentorship opportunities. Whether you're interested in helping customers or expanding your experience, we'll help you identify opportunities that support your goals.



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