Room Attendant

4 weeks ago


Southampton, Southampton, United Kingdom Doubletree by Hilton Southampton Full time
Job Opportunity: Room Attendant

We are seeking a skilled and friendly Room Attendant to join our team at Doubletree by Hilton Southampton. As a Room Attendant, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay with us.

Key Responsibilities:

  • Clean and maintain assigned bedrooms, bathrooms, and public areas to the highest standards.
  • Replenish stocks of bathroom and bedroom items to ensure a seamless guest experience.
  • Report any defects or issues to the Head of Department in a timely manner.
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
  • Work collaboratively with colleagues to enhance the guest experience.
  • Contribute to the department's and hotel's score by following company procedures and guidelines.

Requirements:

  • Positive attitude and willingness to learn.
  • Excellent communication and interpersonal skills.
  • Ability to work morning, afternoon, evening, and weekends.
  • Flexibility and adaptability in a fast-paced environment.
  • Knowledge of SALT and ability to positively contribute to the department's and hotel's score.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A supportive and collaborative team environment.
  • Recognition and rewards for outstanding performance.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.


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