Room Attendant
4 weeks ago
We are seeking a skilled and friendly Room Attendant to join our team at Doubletree by Hilton Southampton. As a Room Attendant, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay with us.
Key Responsibilities:
- Clean and maintain assigned bedrooms, bathrooms, and public areas to the highest standards.
- Replenish stocks of bathroom and bedroom items to ensure a seamless guest experience.
- Report any defects or issues to the Head of Department in a timely manner.
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
- Work collaboratively with colleagues to enhance the guest experience.
- Contribute to the department's and hotel's score by following company procedures and guidelines.
Requirements:
- Positive attitude and willingness to learn.
- Excellent communication and interpersonal skills.
- Ability to work morning, afternoon, evening, and weekends.
- Flexibility and adaptability in a fast-paced environment.
- Knowledge of SALT and ability to positively contribute to the department's and hotel's score.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and growth within the company.
- A supportive and collaborative team environment.
- Recognition and rewards for outstanding performance.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
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Room Attendant
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