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Linen Porter

1 month ago

Southampton, Southampton, United Kingdom Doubletree by Hilton Southampton Full time
Job Summary

We are seeking a skilled Linen Porter to join our team at DoubleTree by Hilton Southampton. As a key member of our hospitality team, you will be responsible for maintaining linen control, ensuring accurate counts, and providing exceptional customer service.

Key Responsibilities
  • Maintain linen control reports and records
  • Work to daily schedules and ensure accurate linen counts
  • Ensure security of linen room keys and the linen room
  • Assist guests and display good customer care and social skills
  • Deal with guest complaints or compliments and refer to senior management as needed
  • Work in cooperation with staff and management
  • Attend hotel and departmental training sessions
  • Work within all Health & Safety requirements
Requirements
  • Passionate and willing to learn
  • Positive attitude and ability to make guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team and independently
  • Ambitious and hard working
  • Good communication and excellent grooming standards
  • Ability to work morning, afternoon, evening, and weekends