Sales and Customer Experience Specialist

4 days ago


Tunbridge Wells, Kent, United Kingdom beBee Professionals Full time £20,000 - £30,000
Sales and Customer Experience Specialist

Estimated Salary: £24,000 - £30,000 per annum

We are seeking a highly skilled Sales and Customer Experience Specialist to join our retail team in Royal Tunbridge Wells, United Kingdom.

Job Description:

The successful candidate will be responsible for delivering exceptional customer experiences, driving sales growth, and supporting the store's operational needs.

Key Responsibilities:
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
  • Provide expert product knowledge to customers, offering tailored recommendations to meet their needs and drive sales.
  • Drive sales growth through upselling and cross-selling opportunities, maximizing revenue and profitability.
  • Maintain a high level of product knowledge, staying up-to-date with new products and promotions to deliver exceptional customer experiences.
Requirements:
  • Prior experience in sales or customer-facing roles, preferably in retail or hospitality.
  • Excellent communication and interpersonal skills, with a friendly and approachable attitude.
  • Strong product knowledge and understanding of customer needs, with a ability to think creatively and solve problems.
  • Flexibility to work varied shifts, including weekends and holidays, supporting the store's operational needs.


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