Sales and Customer Experience Specialist
4 days ago
Estimated Salary: £24,000 - £30,000 per annum
We are seeking a highly skilled Sales and Customer Experience Specialist to join our retail team in Royal Tunbridge Wells, United Kingdom.
Job Description:The successful candidate will be responsible for delivering exceptional customer experiences, driving sales growth, and supporting the store's operational needs.
Key Responsibilities:- Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
- Provide expert product knowledge to customers, offering tailored recommendations to meet their needs and drive sales.
- Drive sales growth through upselling and cross-selling opportunities, maximizing revenue and profitability.
- Maintain a high level of product knowledge, staying up-to-date with new products and promotions to deliver exceptional customer experiences.
- Prior experience in sales or customer-facing roles, preferably in retail or hospitality.
- Excellent communication and interpersonal skills, with a friendly and approachable attitude.
- Strong product knowledge and understanding of customer needs, with a ability to think creatively and solve problems.
- Flexibility to work varied shifts, including weekends and holidays, supporting the store's operational needs.
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