Technology Service Management Professional

3 days ago


Stirling, Stirling, United Kingdom M&G Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our Technology Service Management Team as a Technology Service Management Apprentice.

Key Responsibilities
  • Support the team in delivering exceptional service to our clients and colleagues, ensuring seamless integration and operation of service processes.
  • Work closely with business stakeholders to understand their technology needs and develop solutions to enhance business value.
  • Drive continuous improvement of processes within the team and across the Service Management function, ensuring alignment with business objectives.
  • Develop and maintain strong relationships with internal and external stakeholders, including technical teams and third-party partners.
  • Contribute to the development and implementation of Service Management strategy, ensuring compliance with regulatory requirements.
  • Participate in meetings and support the implementation of projects, business-as-usual activities, and improvement initiatives.
  • Assist in ensuring Service Management and M&G are aligned with new and evolving regulations.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with ease.
  • Strong analytical and problem-solving skills, with a logical and structured approach to work.
  • Ability to manage multiple tasks and priorities, with a high level of accuracy and attention to detail.
  • Proven ability to work independently and as part of a team, with a proactive and flexible approach to work.
  • Strong understanding of technology, processes, and the financial services industry, with a desire to learn and grow.
About M&G

M&G is a leading financial services company, dedicated to helping individuals and businesses achieve their financial goals. We are committed to delivering exceptional service and value to our clients, and we are seeking a talented individual to join our team.



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