Technical Services Analyst

1 month ago


London, Greater London, United Kingdom Hca Cancer Network Full time

Job Summary

We are seeking a skilled Technical Services Analyst to join our ITG Technical Services Delivery team. As a Technical Services Analyst, you will be responsible for providing 2nd and 3rd level support for desktop, printer, and wireless client issues, as well as generating incident tickets in the field.

Key Responsibilities

  1. Provide technical support for desktop, printer, and wireless client issues.
  2. Generate incident tickets in the field.
  3. Work closely with the on-site team to ensure IT issues are identified, logged, documented, and resolved in a timely fashion.

Requirements

  • Extensive experience in Desktop Support (2nd and 3rd line) with strong communication (oral, written) skills and customer focus.
  • Understanding of application technologies, and service management / monitoring approaches.

What We Offer

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
  • Private Healthcare Insurance for treatment at our leading hospitals.
  • Private pension contribution which increases with length of service.
  • Season Ticket Loan and Cycle to Work scheme.
  • Group Life Assurance from day one.
  • Critical illness cover.
  • Enhanced Maternity and Paternity pay.
  • Corporate staff discount for all facilities including Maternity packages at The Portland.
  • Comprehensive range of flexible health, protection, and lifestyle benefits to suit you.
  • Discounts with over 800 major retailers.

Diversity and Inclusion

We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other. We're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.



  • London, Greater London, United Kingdom Sanderson Government & Defence Full time

    Job OverviewSanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. We are looking for a skilled 2nd Line Support Analyst to join our team on a 12 month rolling contract.Provide technical support to end users via helpdesk softwareUtilize knowledge of ITIL best practices to ensure effective...


  • London, Greater London, United Kingdom PAC Analyst Full time

    Unlock Your Potential in the IT MarketWe are seeking a highly skilled Senior Business Intelligence Specialist to join our team at PAC Analyst. As a key member of our consulting team, you will be responsible for leading local consulting engagements and contributing to multinational projects. Your expertise in the IT market, particularly in analytics and...


  • London, Greater London, United Kingdom Arrows Full time

    Job Title: Technical Solutions AnalystAt Arrows, we are seeking a skilled Technical Solutions Analyst to join our team. As a Technical Solutions Analyst, you will be responsible for leading the engagement with technical and business teams to analyze and define solutions to be delivered by our in-house custom built CMS.Main Responsibilities:* Take ownership...


  • London, Greater London, United Kingdom Endeavour Recruitment Solutions Full time

    Job OverviewAs a Technical Helpdesk Analyst, you will play a crucial role in providing technical support to our client's customers. You will be responsible for solving complex technical issues and working closely with the development team to resolve bugs and implement new features.This is an excellent opportunity for an experienced Technical Support Analyst...


  • London, Greater London, United Kingdom Hearst Full time

    About the RoleAs a Technical Service Desk Analyst at Hearst UK, you will play a key role in delivering high-quality technical support to end users. You will be responsible for providing level 2 technical support regarding issues with hardware and software for desktop and laptop computers, network connectivity from home and office, all types of printers,...


  • London, Greater London, United Kingdom Majorplayers Full time

    Technical Solutions AnalystMajorplayers is seeking an experienced Technical Solutions Analyst to join their team. The ideal candidate will have strong commercial experience in leading the engagement with technical and business teams within the business to analyse and define solutions to be delivered by their in-house custom built CMS.Key...


  • London, Greater London, United Kingdom emagine Consulting Full time

    Technical Business Solutions AnalystAbout the RoleWe are seeking a highly skilled Technical Business Solutions Analyst to join our team at emagine Consulting. As a Technical Business Solutions Analyst, you will play a key role in supporting the delivery of business-critical projects and initiatives.Key ResponsibilitiesSupport the delivery of...


  • London, Greater London, United Kingdom Rail Delivery Group Full time

    Job Description:The Rail Delivery Group seeks a highly skilled Technical Business Analyst to work closely with programme and project managers to identify and define technical analysis elements of programme of work.As a Technical Business Analyst, you will use your business understanding and technical expertise to support the implementation of technical...


  • London, Greater London, United Kingdom HoK Consulting - Technical Recruitment Full time

    Technical Business Analyst Job Description **Job Overview** We are seeking a skilled Technical Business Analyst to join our team at HoK Consulting - Technical Recruitment. As a Technical Business Analyst, you will play a crucial role in analyzing large datasets, proposing solutions on infrastructure platforms and applications, and driving...


  • London, Greater London, United Kingdom WiseEnergy group Full time

    Job DescriptionThe Technical Analyst will be responsible for the daily supervision and analysis of the performance of the solar plants, including monitoring, incident tracking and resolution, performance analysis and issue investigation, and robust reporting. This role is critical in ensuring performance is optimized across clients' portfolios by maximizing...


  • London, Greater London, United Kingdom B&M Waste Services Limited Full time

    Job DescriptionB&M Waste Services Limited is recruiting an IT Support Specialist to provide exceptional technical support to our employees. As a key member of our IT team, you will deliver first and second-line support, manage the service desk, and participate in project-based work.ResponsibilitiesManage incidents, problems, and requests from...


  • London, Greater London, United Kingdom Bionic Services Limited Full time

    About the RoleWe're seeking a highly skilled and experienced Senior Configuration Analyst Lead to join our team at Bionic Services Limited. As a key member of our Insurance Platform team, you'll be responsible for leading a team of configuration analysts and ensuring the overall quality of our platform improves.Key Responsibilities:Lead a team of...


  • London, Greater London, United Kingdom Rail Delivery Group Full time

    About the Role:The Rail Delivery Group is seeking a skilled Technical Business Analyst to join their team. As a Technical Business Analyst, you will work closely with programme and project managers to identify and define technical analysis elements of a programme of work.Key Responsibilities:Assist programme and project managers in planning and delivering...


  • London, Greater London, United Kingdom Funko Full time

    Funko is seeking a Technical Support Analyst to join our team. In this role, you will be responsible for providing technical assistance to employees via phone, email, or in-person, as well as documenting IT processes and procedures.The estimated salary for this role is $70,000 - $90,000 per year, depending on experience and qualifications.Key...


  • London, Greater London, United Kingdom Lorien Full time

    Job Title: Systems Analyst/ DeveloperGather technical documents from multiple stakeholders to undertake a gap analysis and make recommendations for technical documentation uplift.Review technical documentation for accuracy and suitability to support Operational Acceptance in line with the technical standards.Support development of technical resilience...


  • London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

    We're seeking a seasoned Technical Financial Analyst to join our team in the US, focusing on implementing and maintaining Oracle Hyperion financial management software.About the RoleThe ideal candidate will work closely with the IT Director of Financial Services, Zach Kashif, and collaborate with the wider team to ensure seamless integration of financial...


  • London, Greater London, United Kingdom Hunter Bond Full time

    Job Title: Technical Business Analyst SQL Server/ ITJob Description:We are seeking a skilled Technical Business Analyst to join our team at Hunter Bond. As a Technical Business Analyst, you will work on large transformational projects within our Regulatory Reporting IT space. Your primary responsibility will be to work with upstream teams to ensure the...


  • London, Greater London, United Kingdom Harrington Starr Full time

    Job Title: Technical Financial Analyst (C++)Our client, a leading market data provider in central London, is seeking an experienced quantitative analyst to contribute to a cross-asset pricing buildout. Responsibilities:- Demonstrated excellence in C++ programming skills in a front office finance domain.- Experience pricing at least one asset class, ideally...


  • London, Greater London, United Kingdom Client Server Full time

    Technical Business Analyst (SQL) RoleWe are seeking a skilled Technical Business Analyst with expertise in SQL to join our team at Client Server. As a Technical Business Analyst, you will work across various asset classes, collaborating with teams to understand their requirements. Your responsibilities will include critically evaluating information, acting...

  • Service Desk Analyst

    4 weeks ago


    London, Greater London, United Kingdom British Heart Foundation Full time

    About the RoleWe are seeking a highly skilled and experienced Service Desk Analyst to join our team at the British Heart Foundation. As a Service Desk Analyst, you will be the first point of contact for end-users, providing exceptional customer service and technical support.Key Responsibilities:Provide timely and effective technical support to end-users via...