Guest Services Supervisor

1 day ago


Nottingham, Nottingham, United Kingdom Royal Caribbean Group Full time
Job Title: Guest Services Supervisor

The Royal Caribbean Group is seeking a skilled Guest Services Supervisor to join our team. In this role, you will be responsible for ensuring complete guest satisfaction while continually striving to exceed hospitality industry standards.

Key Responsibilities:
  • Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues.
  • Working knowledge of US cash handling procedures and foreign exchange required.
  • Completion of high school, basic or vocational education equivalency preferred.

Requirements:
  • Estimated salary: $45,000 - $60,000 per annum based on location and experience.
  • Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
  • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office.


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