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Customer Service Coordinator

2 months ago


Dewsbury, United Kingdom Lucy Walker Recruitment Full time

Job Summary:

We are working with a respected family-owned business that has been a part of the Yorkshire market for over 60 years. As a Customer Service Administrator, you will be joining a thriving team where opportunities for development and growth will be encouraged and supported on a temporary to permanent basis.

Main Responsibilities:

  • Manage all customer and delivery inquiries via telephone and email
  • Liaise with courier services to ensure timely delivery of orders
  • Act as the primary point of contact for all client delivery queries
  • Support the overflow of the customer care team
  • Manage all administrative tasks

Requirements:

  • Excellent communication skills - both written and verbal
  • Attention to detail
  • Ability to work to strict deadlines
  • Confident user of all Microsoft Office packages
  • Able to manage workload and time effectively

About the Company:

Lucy Walker Recruitment is a well-respected recruitment agency that specializes in placing candidates in temporary and permanent roles. We are committed to providing exceptional service to our clients and candidates alike.