Customer Service Representative

2 weeks ago


Dewsbury, Kirklees, United Kingdom Tesco Full time
About the Role
As a Tesco Store Colleague, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. You will be responsible for maintaining a clean and organized store environment, processing transactions accurately, and providing assistance to customers with their queries.

Key Responsibilities
• Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
• Maintain a high level of product knowledge, ensuring that customers receive accurate information about our products and services.
• Process transactions efficiently and accurately, handling cash, credit card, and mobile payments.
• Maintain a clean and organized store environment, adhering to health and safety standards and company policies.
• Collaborate with colleagues to achieve sales targets and improve customer satisfaction.

What We Offer
• Competitive hourly rate, with opportunities for pay increases and bonuses.
• Comprehensive training program, including on-the-job training and ongoing development opportunities.
• Opportunities for career progression and advancement within the company.
• A dynamic and supportive work environment, with a focus on teamwork and collaboration.
• Access to exclusive discounts and benefits, including a Colleague Clubcard and discounts on Tesco products and services.

About Us
Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We strive to create a workplace that is inclusive, diverse, and supportive of all colleagues. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

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