Customer Service Representative
3 weeks ago
About this role
We're looking for a talented individual to join our team as a Customer Support colleague. As a key member of our team, you'll play a vital role in helping our customers with their financial needs.
Your responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and providing tailored solutions.
- Work collaboratively with colleagues to ensure seamless customer experiences.
- Stay up-to-date with product and service knowledge to provide accurate information to customers.
- Meet and exceed customer satisfaction targets, driving business growth and loyalty.
About us
Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We're a values-led organization, dedicated to creating a truly inclusive workplace where all colleagues have the opportunity to make a real difference.
What we offer
- A competitive salary and benefits package, including a generous pension contribution and annual performance-related bonus.
- Ongoing training and development opportunities to help you grow and succeed in your career.
- A collaborative and supportive work environment, with a focus on teamwork and customer satisfaction.
- The chance to work with a diverse and inclusive team, committed to making a positive impact on our customers and communities.
How to apply
If you're passionate about delivering exceptional customer service and have a strong desire to make a difference, we'd love to hear from you. Please submit your application, including your CV and a cover letter outlining your experience and qualifications.
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