Customer Service Representative

3 weeks ago


Dewsbury, Kirklees, United Kingdom Lloyds Banking Group Full time

About this role

We're looking for a talented individual to join our team as a Customer Support colleague. As a key member of our team, you'll play a vital role in helping our customers with their financial needs.

Your responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and providing tailored solutions.
  • Work collaboratively with colleagues to ensure seamless customer experiences.
  • Stay up-to-date with product and service knowledge to provide accurate information to customers.
  • Meet and exceed customer satisfaction targets, driving business growth and loyalty.

About us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We're a values-led organization, dedicated to creating a truly inclusive workplace where all colleagues have the opportunity to make a real difference.

What we offer

  • A competitive salary and benefits package, including a generous pension contribution and annual performance-related bonus.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • A collaborative and supportive work environment, with a focus on teamwork and customer satisfaction.
  • The chance to work with a diverse and inclusive team, committed to making a positive impact on our customers and communities.

How to apply

If you're passionate about delivering exceptional customer service and have a strong desire to make a difference, we'd love to hear from you. Please submit your application, including your CV and a cover letter outlining your experience and qualifications.



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