Customer Services Officer
2 months ago
Your new company
An exciting opportunity has arisen for an experienced customer service officer/administrator to work in the Customer Services team, for a well-known Housing Association in Wakefield. This role will be a temporary-fixed-term contract position initially until March 2025.
Your new role
As a Customer Services Officer, you will be the first point of contact for tenants, providing exceptional customer service and addressing a range of housing-related queries. You will play a key role in ensuring that customers receive timely and effective support while handling all interactions in a professional and empathetic manner. This is an exciting opportunity to contribute to the positive impact they make in the communities.
Key Responsibilities:
- Acting as point of contact for all enquiries and providing quality advice and assistance
- Maintain records of customer interactions and follow up on enquiries to ensure timely resolution
- Liaise with internal departments such as repairs, housing management and finance to resolve customer queries
- Provide Administrative support for Tenant onboarding, ensuring all documents and procedures are completed
- Support residents with any tenancy related issues, including rent arrears, complaints or changes in personal circumstances
What you'll need to succeed
Previous experience in a customer service or similar role, ideally within housing, social services, or the public sector.Excellent communication and interpersonal skills with a strong ability to engage with a diverse range of people.Problem-solving skills and the ability to manage challenging situations with empathy and professionalism.Strong organisational skills with the ability to manage multiple queries and follow up effectively.Proficiency in using customer management systems and general IT tools.What you'll get in return
- On street parking/close to train station
- Competitive salary
- Hybrid working - 3 days in the office and 2 days from home
- Excellent training programme
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4612280
-
Customer Services Officer
2 weeks ago
Dewsbury, United Kingdom HAYS Full timeCustomer Service Officer, immediate start, 6-month fixed term contract, Wakefield Your new company An exciting opportunity has arisen for an experienced customer service officer/administrator to work in the Customer Services team, for a well-known Housing Association in Wakefield. This role will be a temporary-fixed-term contract position initially until...
-
Customer Services Officer
2 months ago
Dewsbury, United Kingdom HAYS Full timeCustomer Service Officer, immediate start, 6-month fixed term contract, Wakefield Your new company An exciting opportunity has arisen for an experienced customer service officer/administrator to work in the Customer Services team, for a well-known Housing Association in Wakefield. This role will be a temporary-fixed-term contract position initially until...
-
Customer Service Administrator
1 month ago
Dewsbury, United Kingdom CV-Library Full timeWe are working with a respected family company who have worked within the Yorkshire market for over 60 years. Joining their stable, busy, and small team, the successful customer service administrator will be joining a thriving team where opportunity for development and growth will be encourage and supported on a temp to perm basis. As a Customer Service...
-
Customer Service Administrator
4 days ago
Dewsbury, United Kingdom Lucy Walker Recruitment Full timeOur client is a leading business in Dewsbury, who have experienced phenomenal growth within their market over the last few years and are continuing with this strategic growth. They are a small family led business and are a clear market leader within their sector and are looking to add to a Customer Service Administrator to their successful, busy, and stable...
-
Customer Service Administrator
3 weeks ago
Dewsbury, United Kingdom CV-Library Full timeOur client is a leading business in Dewsbury, who have experienced phenomenal growth within their market over the last few years and are continuing with this strategic growth. They are a small family led business and are a clear market leader within their sector and are looking to add to a Customer Service Administrator to their successful, busy, and stable...
-
Production Office Administrator Apprentice
6 months ago
Dewsbury, United Kingdom KEITS Training Services Ltd Full timeThis office-based role will be working as part of a small team in the production office of an envelope manufacturer, providing all necessary paperwork etc. to the factory, from purchasing through to delivery. Working closely with our sales team based at our Milton Keynes head office to ensure smooth running of production. You will be first point of contact...
-
German Speaking Customer Service Representative
6 months ago
Dewsbury, United Kingdom French Selection UK Ltd Full timeFRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Dewsbury **Salary**: up to £25,000 per annum Ref: 4199CG A prestigious multi-award-winning manufacturing company with their offices in the Dewsbury area near Leeds and Huddersfield in West Yorkshire. A company who prides themselves in using sustainable technology in producing...
-
German Speaking Customer Service Representative
6 months ago
Dewsbury, United Kingdom French Selection UK Ltd Full timeFRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Dewsbury **Salary**: up to £25,000 per annum Ref: 4199CG The company: A prestigious multi-award-winning manufacturing company with their offices in the Dewsbury area near Leeds and Huddersfield in West Yorkshire. A company who prides themselves in using sustainable technology in...
-
Ecommerce Customer Supply
6 months ago
Dewsbury, United Kingdom UK Greetings Full timeCould you be our new **eCommerce Customer Supply & Service Controller**? - Do you enjoy working as part of a creative and energetic team to drive sales online? This exciting role will allow you to thrive in a dynamic environment where adaptability, creativity, strong organisational skills and effective communication are essential. Then this is the role...
-
Customer Service Advisor
6 months ago
Dewsbury, United Kingdom Juice Personnel Full timeCustomer Service Advisor- Key role information - Date added: 21-11-23 - Hours: Monday to Friday 37.5 hours 08:30 - 16:30 - Wage: £10.42 - Sector: Commercial - Location: Dewsbury **An exciting opportunity...**: **Customer Service Advisor**: Juice are currently recruiting for one of the largest parcel distributors in the country due to them experiencing...
-
Customer Service Executive
5 months ago
Dewsbury, United Kingdom Staff Selection UK Full time**_Join Our Client as a Customer Service Executive in Dewsbury!_** Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to be a part of our dynamic team in Dewsbury! **As a Customer Service Executive, your main responsibilities...
-
Customer Service Representative
4 weeks ago
Dewsbury, Kirklees, United Kingdom E3 Recruitment Full timeWe are seeking a Customer Service Advisor to join our team at E3 Recruitment. As a Customer Service Advisor, you will be responsible for providing fast, easy, and hassle-free provision of information to customers, including price, lead-time, order status, product information, and alternatives.Main Duties:Perform accurate and efficient order entry, converting...
-
Customer Service Advisor
4 weeks ago
dewsbury, United Kingdom E3 Recruitment Full timeWe are currently seeking a Customer Service Advisor to join a leading national manufacturing business in the Ravensthorpe area of Dewsbury.What's in it for you as a Customer Service Advisor: - Salary of £24,000- Full-time permanent position- Hours of work - Monday to Friday 8:30am - 5pm- Hybrid working - opportunity to work 1 day at home after training...
-
Customer Service Representative
1 month ago
Dewsbury, Kirklees, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer satisfaction.Requirements:Previous...
-
Customer Services Representatives
5 months ago
Dewsbury, United Kingdom Concept Recruitment Group Full timePosted 22/03/24Reference Number: SwBE2902 **Location**: Dewsbury **Contract**: Temporary **Salary**: £12 ph **Industry**: Customer Services Customer Services Representative - DEWSBURY £12 per hour = 9am to 5pm Monday to Friday PERMANENT ROLE - full time On behalf of Our Client - we are looking for 2 Inbound Customer Services Representatives for a...
-
Customer Service Representative
4 weeks ago
Dewsbury, Kirklees, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Dewsbury, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...
-
Customer Service Specialist
2 months ago
Dewsbury, Kirklees, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Dewsbury, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service by...
-
Customer Service Representative
1 month ago
Dewsbury, Kirklees, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Dewsbury. As a key member of our operational team, you will be responsible for delivering exceptional customer service and supporting our business goals.Key Responsibilities:Provide timely and effective service to customers.Collaborate with colleagues to achieve...
-
Customer Service Representative
2 months ago
Dewsbury, Kirklees, United Kingdom beBee Professionals Full time £25,000 - £35,000Be a Part of Our Vibrant TeamAt beBee Professionals in Dewsbury, we're seeking enthusiastic and dedicated individuals to join our fast-paced environment as Team Members. As a key member of our team, you'll play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers,...
-
Customer Service Specialist
1 month ago
Dewsbury, Kirklees, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Dewsbury, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...