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Security Officer

2 months ago


Leeds, Leeds, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a dedicated Security Officer to join our security team at Securitas Security Services. Your primary responsibility will be to provide a consistently high-end security service, in line with our client's requirements, to protect their employees, property, and other assets. You will serve as the recognised central point of contact for all incidents, ensuring swift and effective responses. You will deliver the highest levels of customer service, consistently demonstrating our core values of Integrity, Vigilance, and Helpfulness. In an emergency, you will be present, prepared, and trained to take immediate and appropriate action, enhancing the security and resilience on-site at a moment's notice. You will be required to work 48 hours per week over 5.5 days, with shifts from Monday to Friday, 9:00 am to 5:00 pm, and Saturdays from 9:00 am to 1:00 pm, with full 8-hour pay. Please note, this is a full-time position with no job shares available.

Key Responsibilities
  • Deliver Outstanding Customer Service: Ensure a positive experience for all clients and visitors by providing exceptional service and support.
  • Manage and Resolve Incidents: Apply extensive knowledge and experience in security to manage and resolve incidents effectively, ensuring a secure environment.
  • Operate Independently: Demonstrate strong self-motivation and decision-making abilities to operate independently, especially in stressful situations.
  • Address Security-Related Issues: Actively address all security-related issues during the duty period to ensure a secure environment.
  • Respond to Threats and Incidents: Quickly and efficiently respond to identifiable threats, incidents, or provide colleague support when needed.
  • Maintain Effective Communication: Maintain constant and effective communication with the Joint Operation Centre through radio, tablet, or other technology.
  • Display a Professional Demeanour: Maintain a professional demeanour, staying alert, visible, and demonstrating a strong security presence at all times.
  • Manage High-Pressure Situations: Remain composed and effective in high-pressure situations, utilising problem-solving skills to manage emergencies.
  • Adhere to Security Protocols: Adhere strictly to all security protocols and complete accurate incident reports and documentation as required.
Essential Skills and Qualifications
  • SIA Licence: Possess a valid SIA Licence - Door Supervisor/Close Protection.
  • Transportation: Have access to a vehicle or good transport links.
  • Security Experience: Have a minimum of 6 years of security experience.
  • Background Checks: Have a RTW and 5-year checkable history.
  • Customer Service: Possess good customer service skills.
  • Communication: Have strong written and verbal communication skills.
  • DBS Checks: Be able to acquire Enhanced DBS checks.
  • Physical Demands: Be able to stand for long periods of time.
  • Core Values: Uphold Securitas' core values of integrity, vigilance, and helpfulness.