Executive Dining Operations Lead

4 days ago


Berwick, Northumberland, United Kingdom Chartwells Full time

About the Job

We are recruiting an Executive Dining Operations Lead to join our Chartwells team. As a key member of our operations team, you will be responsible for overseeing all catering and service operations on a full-time basis, contracted to 35 hours per week.

In this role, you will have the opportunity to develop and implement strategies to improve customer satisfaction, loyalty, and retention. You will work closely with cross-functional teams to ensure smooth service delivery and resolve any operational issues.

Key Responsibilities:

  • Lead and manage daily catering operations, including menu planning, inventory control, and staff supervision.
  • Develop and implement initiatives to drive business growth, improve customer experiences, and increase revenue.
  • Collaborate with the senior leadership team to inform business strategy and drive operational excellence.
  • Monitor and analyze key performance indicators (KPIs) to inform data-driven decision-making.

What We Offer:

  • A competitive salary of approximately £50,000 - £60,000 per annum, depending on experience.
  • A comprehensive benefits package, including pension scheme, life assurance, and paid holiday time.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

Requirements:

  • Proven experience in food services management, preferably in a school or educational setting.
  • Demonstrated expertise in menu planning, inventory management, and staff supervision.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with stakeholders.
  • A passion for delivering exceptional customer experiences and driving business growth.


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