Retail Operations Manager

4 weeks ago


Berwick, Northumberland, United Kingdom Poundland Full time
Job Overview

This is an exciting opportunity to join our retail team as a Assistant Store Manager. As a vital link between the Store Manager and the store team, you will be responsible for driving sales, creating amazing value every day, and leading by example.

About the Role:

  • Lead, inspire, and excel in a dynamic retail environment.
  • Assume a pivotal role in shaping customer experiences and store operations.
  • Create an environment where customers are at the forefront of everything we do.
  • Work closely with the Store Manager to drive commercial objectives and ensure seamless store operations.
Key Responsibilities:

Love Our Customers:

  • Deliver exceptional customer service consistently to the highest standards.
  • Go above and beyond to meet customer needs, whether it's greeting them or assisting with purchases.

Care for Our Colleagues:

  • Create a safe and inclusive environment for colleagues.
  • Support new colleagues during their induction process.
  • Collaborate with supervisors to drive ongoing training and development.

Protect the Pounds:

  • Drive sales growth and minimize shrinkage through effective merchandising and inventory management.
  • Ensure all products are priced correctly and maintained to high standards.
What We Offer:

We offer a competitive salary of £38,000 per annum, plus benefits including a 10% in-store discount and exclusive colleague online benefits portal discounts.

As a valued member of our team, you will have access to comprehensive induction training, professional development opportunities, and a supportive work environment that promotes inclusion and diversity.

In addition, you will enjoy a generous holiday allowance, flexible working hours, and a range of employee assistance programs to support your well-being.



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