Glasgow Service Operations Manager

3 days ago


Glasgow, Glasgow City, United Kingdom Real Life Options Full time

About Real Life Options


We are a registered charity offering creative, dynamic and person-centred services to individuals living in shared supported living properties and individual tenancies.



Job Description:

The Role

We are seeking an experienced Glasgow Service Operations Manager to join our team. As the successful candidate, you will be responsible for managing multiple services within the Glenwood area, ensuring regulatory compliance and delivering cost-effective, innovative support.



Main Responsibilities:

  1. To develop and implement effective strategies for service delivery, enhancing the lives of our service users.
  2. To manage staff resources, ensuring they are deployed to best meet the needs of our service users.
  3. To promote good working relationships between colleagues, partners and stakeholders.
  4. To oversee performance monitoring and management systems, identifying areas for improvement.
  5. To ensure compliance with regulatory requirements and organisational policies.


Requirements:

  • A minimum of 2 years' experience in a supervisory or management role within a care setting.
  • S/NVQ Level 3 in Management and Care, or equivalent.
  • Excellent communication and leadership skills.
  • Ability to motivate and lead a team.
  • Knowledge of person-centred planning principles.
  • SSSC registration.


Working Conditions:

This role involves days, evenings, nights, weekends and occasional on-call duties.



Benefits:

  • An estimated salary range of £41,340 - £50,000 per annum, depending on experience.
  • 33 days paid holiday per year, including bank holidays.
  • An employer contributory pension scheme.
  • A range of training and development opportunities.
  • A rewarding work environment that prioritises staff well-being and career growth.

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