Sales Support Associate

1 week ago


Castleford, Wakefield, United Kingdom Frasers Group Full time

Key Responsibilities

As a Sales Support Associate at Frasers Group, you will be responsible for providing exceptional customer service and support to our customers. Your key responsibilities will include:

  • Welcoming customers and ensuring they are aware of your assistance
  • Asking open-ended questions to understand customer needs
  • Recommending and locating merchandise to meet customer needs
  • Processing cash and card transactions
  • Staying up-to-date on product knowledge
  • Maintaining a customer-friendly environment

Requirements

To be successful in this role, you will need:

  • Excellent communication skills
  • Ability to work effectively in a team environment
  • Customer-focused mindset

Additional Information

We are looking for individuals who are able to work a variety of shifts, including weekdays and weekends, throughout the summer and into the busy Christmas period. This role has no guaranteed hours of work, and hours may vary from week to week.



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