Sales Associate

2 months ago


Castleford, Wakefield, United Kingdom Jack Wills Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Jack Wills. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Customer Service
    • Provide a warm and welcoming experience for customers, ensuring they feel valued and supported throughout their shopping journey.
    • Ask open-ended questions to understand customers' needs and preferences, and make recommendations accordingly.
    • Process transactions efficiently and accurately, handling cash and card payments with confidence.
  • Product Knowledge
    • Stay up-to-date on product information, including features, benefits, and pricing.
    • Use this knowledge to make informed recommendations and resolve customer queries.
  • Teamwork
    • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
    • Communicate effectively with the team to ensure a smooth and efficient workflow.

Requirements

  • Communication Skills
    • Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Teamwork and Adaptability
    • Able to work effectively in a fast-paced environment, adapting to changing situations and priorities.
  • Customer Focus
    • Passionate about delivering exceptional customer service, with a focus on building strong relationships and exceeding customer expectations.

What We Offer

As a Sales Assistant at Jack Wills, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and sales growth. We offer a competitive salary and benefits package, as well as opportunities for career development and progression.


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