Duty Manager

2 weeks ago


London, Greater London, United Kingdom Hyatt Regency London - The Churchill Full time

Are you a dedicated and results-driven individual looking for a new challenge? We are seeking a highly skilled Duty Manager - Guest Services to join our team at Hyatt Regency London - The Churchill.

About the Role

This is a unique opportunity to work in a fast-paced and dynamic environment, leading our Guest Services team and ensuring that every guest has an exceptional stay with us.

Key Responsibilities
  • Maintain a professional and high-quality service-oriented environment at all times, addressing any issues that may arise.
  • Manage the night shift in the department, ensuring that all employees perform their tasks assigned to them and coordinate Front Office activities with other departments.

You will also be responsible for conducting briefings for all staff during the night shift, informing them of nightly activities, group and VIP arrivals, special requests, and repeat guests.

What We Offer

We offer a competitive salary of £45,000 per annum, plus benefits such as 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels, business attire laundered complimentary, and access to our Employee Assistance Programme and Headspace membership.

You will also have continuous learning and development opportunities to provide you with a clear career path and job promotion opportunities across Hyatt Hotels worldwide.

How to Apply

If you are a passionate and detail-oriented individual with a passion for delivering exceptional customer service, please apply today for this exciting opportunity to join our team at Hyatt Regency London - The Churchill.



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