Collections Manager

1 week ago


Metropolitan Borough of Solihull, United Kingdom Secure Trust Bank PLC. Full time
Job Description

We are looking for a Collections Executive to play a vital role in helping us achieve our goal of becoming the most trusted specialist lender.

About Secure Trust Bank PLC.

We pride ourselves on being an award-winning UK retail bank, serving over a million customers through our savings accounts and lending services. This position offers a unique opportunity to work with a dynamic team and contribute to our success.

The successful candidate will have:

  • Experience in a Contact Centre environment or a customer-facing role
  • Collections experience is advantageous
  • An understanding of regulatory requirements (including CONC and CCA) within the financial services industry or a strong willingness to learn

The salary for this role is approximately £32,000 per annum, depending on location and experience.

We offer a competitive package, including a company bonus and pension matched to 4% contribution, paid leave for birthdays and charitable volunteering days, and an extensive rewards catalogue.



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