Customer Service Engineer Specialist

20 hours ago


West Byfleet, Surrey, United Kingdom Austin Fraser Full time

Austin Fraser is seeking a skilled Customer Service Engineer Specialist to provide on-site technical support across the Surrey area.

Key Responsibilities:

  1. Technical Support:
    1. Install, configure, and maintain hardware and software at client locations, including workstations, servers, and networking equipment.
    2. Diagnose and resolve on-site technical issues related to hardware, software, and network connectivity.
    3. Provide proactive maintenance to optimize system performance and reliability.
    4. Deliver safeguarding training and awareness where applicable.
  2. Continuous Improvement:
    1. Show initiative by completing additional online training relevant to the role.
    2. Stay updated on industry trends and technologies to enhance service delivery.

Requirements:

  • Full, clean UK driving licence (essential).
  • Proven experience in a similar technical support role.
  • Certifications:
    1. AZ-900 (Microsoft Azure Fundamentals).

Estimated salary: £35,000 - £45,000 per annum, depending on experience.



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