Restaurant Operations Manager

24 hours ago


Cardiff, Cardiff, United Kingdom Pieminister Full time
Pieminister Restaurant Leadership Opportunity

We're seeking a top-performing Restaurant Operations Manager to join our team and contribute to delivering exceptional customer experiences.

About the Role:
  • Collaborate with the Restaurant Manager to lead and support a high-performing team, ensuring seamless operations and service delivery.
  • Maintain efficient service standards, presentation, and quality control in the kitchen and front-of-house areas.
  • Resolve customer complaints promptly and maintain a positive, friendly attitude towards guests.
  • Develop skills in various aspects of restaurant management, including performance review, cocktail-making, kitchen management, and front-of-house operations.
  • Train new team members, share knowledge, and keep everyone updated on Pieminister developments.
Requirements:
  • Experience as an integral part of a restaurant team and understanding of the importance of a happy crew.
  • Natural leadership abilities, inspiring people to perform at their best.
  • Shared passion for amazing food, friendly service, and creating memorable customer experiences.
  • Bonus points for a big smile, love of gravy puns, and ability to quote pie-related movie lines.
Pieminister Perks & Benefits:
  • All-you-can-eat pies at a staff discount.
  • Training and development opportunities to become a Pieminister legend.
  • Competitive salary of £28,000 - £35,000 per annum, plus tips (TRONC).
  • Company pension contributions for future planning.
  • 28 days holiday, inclusive of bank holidays.
  • Employee Assistance Programme with access to counseling.
  • Cycle to work scheme.
  • Prime Location: Work in the heart of the city centre.


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