Senior Restaurant Operations Manager

5 days ago


Cardiff, Cardiff, United Kingdom Pho Full time

We are a vibrant restaurant brand, Pho, looking for a seasoned General Manager to lead our team in Cardiff. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, managing day-to-day operations, and driving business growth.

The ideal candidate will have a strong background in hospitality, with at least 2 years' experience in a similar role. They should be passionate about food, confident in financial management, and proficient in using various systems such as Pronet, Open Table, and Zonal.

In return for your hard work and dedication, we offer a competitive salary package, including free meals on duty, 50% discount for you and your friends, and opportunities for career advancement.

As a General Manager with Pho, you can expect a minimum salary of £40,000-£60,000 per annum, depending on your experience and qualifications.

What We Offer
  • Free fresh meals on duty
  • 50% discount for you and your friends
  • Fun summer parties and events
  • Regular pay reviews and bonuses
  • A comprehensive training program to support your development
  • A confidential employer assistance program for any personal issues
Key Responsibilities
  • Manage day-to-day restaurant operations, ensuring high standards of customer service and food quality
  • Lead a team of staff, providing guidance, coaching, and support to achieve business objectives
  • Monitor and control costs, inventory, and labor schedules to maximize profitability
  • Develop and implement marketing strategies to drive sales and revenue growth
Requirements
  • At least 2 years' experience in a General Management role, preferably in the hospitality industry
  • Strong knowledge of financial management, including budgeting and forecasting
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and prioritize tasks effectively


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