Restaurant Operations Associate

2 weeks ago


Cardiff, Cardiff, United Kingdom DEADWOOD SMOKEHOUSE Full time
Join Our Team

We are looking for a highly motivated and experienced Front of House Team Member to join our team at DEADWOOD SMOKEHOUSE. As a member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.

Responsibilities:
  • Greet and welcome guests, taking orders and processing payments efficiently
  • Upsell menu items to enhance guest satisfaction and increase revenue
  • Maintain high standards of cleanliness and organization in the dining area
  • Collaborate with kitchen staff to ensure timely food preparation and delivery
  • Communicate effectively with team members to coordinate service and address any guest concerns promptly
Requirements:
  • Prior experience in a similar role, preferably in a restaurant setting
  • Exceptional communication and interpersonal skills
  • Able to work effectively in a team environment
  • Familiarity with food safety practices and procedures
  • Ability to lift up to 25 kg and stand for long periods


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