Branch Customer Service Specialist
3 days ago
Austin Fraser is looking for a Branch Customer Service Specialist to join their Southampton branch (SO15). In this role, you will provide excellent customer service on our trade counter to trade professionals and members of the public. Your primary goal will be to build strong relationships with customers and drive sales growth.
Responsibilities:- Sales of electrical products on the trade counter
- Customer engagement and loyalty-building activities
- Delivery services using our company van
- Warehouse operations, including picking and packing items
This is a salaried position with an estimated annual income of £32,000 - £42,000, based on experience. The contract is for 40 hours per week, Monday to Friday, with flexible shifts between 07:00 and 17:00. You will enjoy a range of employee benefits, including 33 days annual leave, comprehensive health and wellbeing support, long service awards, and access to our training academy. Our team environment is ideal for those who thrive in a dynamic atmosphere and can adapt to changing priorities.
Skills and Qualifications:- Holding a valid in-date full UK driving license
- Being at least 21 years old with fewer than three points on your license
- Having prior experience in customer-facing roles
- Showing enthusiasm for sales and customer development
- Demonstrating flexibility and capacity to work under pressure
- Embracing change and technology advancements
- Awareness of electrical products beneficial but not essential
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