Customer Assistant
7 days ago
About Us:
At Booths, we pride ourselves on being a family-run business with a strong sense of community. Our stores are more than just a place to shop – they're a hub for our customers and a team that truly cares.
Our Vision:
We aim to inspire and nourish our customers' desires for excellent food and drink. We believe in buying, making, selling, and marketing the best food and drink, and we're committed to providing an exceptional shopping experience for our customers.
Job Description:
As a Customer Assistant in our Trading department, you will be the face of our store, providing a warm and welcoming experience for our customers. You will work closely with our team to ensure that our customers receive the best possible service, and that our store is always stocked with the freshest and highest-quality products.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and concerns in a professional and friendly manner.
- Work closely with our team to achieve sales targets and maintain high levels of customer satisfaction.
- Ensure that our store is always stocked with the freshest and highest-quality products, and that our shelves are tidy and well-presented.
- Contribute to maintaining a clean and safe working environment, adhering to our health and safety policies and procedures.
Requirements:
To be successful in this role, you will need to be a natural people person, with excellent communication and interpersonal skills. You will also need to be able to work well under pressure, juggling multiple tasks and responsibilities in a fast-paced environment. We are looking for someone who is passionate about delivering exceptional customer service, and who is committed to being part of a close-knit team.
Working Hours:
This role will require you to work a minimum of 1 weekend shift per week, and you will be expected to work flexibly to meet the needs of our business. We are committed to providing a healthy work-life balance, but we do require our team members to be flexible and adaptable in their working hours.
Pay Rates:
We offer a competitive pay rate, with different rates applicable to different age groups. Please see below for details:
• Under 18: £9.00
• 18 – 20 years: £9.50
• 21 years +: £11.50
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