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European Road Freight Coordinator

2 months ago

Slough, Slough, United Kingdom Red Recruit Full time

Job Summary:

We are seeking a highly skilled and experienced Freight Coordinator to join our team at Red Recruit. As a Freight Coordinator, you will be responsible for coordinating and managing the export/import processes for road freight shipments, as well as ensuring the profitability of our European transport operations.

Key Responsibilities:

  • Transport Route Planning: Plan and coordinate transport routes and daily schedules for Europe for our fleet, ensuring that transportation is cost-efficient and profitable.
  • Customer Service: Ensure effective management in arranging customer collections, packing services, and deliveries.
  • Route Scheduling: Work with customers and office staff to plan routes and schedule delivery times, coordinate drivers, agency drivers, and vehicles for work.
  • Customs Clearance: Coordinate with customs for clearance and manage customs entry exceptions.
  • Freight Management: Manage EU airfreight and EU road courier shipments.
  • Problem Resolution: Investigate and resolve client/supplier problems and complaints.
  • Shipping Coordination: Coordinate all aspects of shipping fine art and antiques from one destination to another.
  • Communication: Liaise with overseas agents, private collectors, galleries, auction houses, artists, transport companies, etc.
  • Client Guidance: Communicate with clients, guiding them through the process of shipping their art/artefacts from different locations.
  • Quoting and Coordination: Quote and coordinate both domestic and international shipments.
  • Customer Collections: Arrange customer collections and deliveries, which may also include arranging specialist packing services.
  • Documentation: Prepare, book, and process all documentation involved in transportation.
  • Paperwork Management: Efficiently handle paperwork, including bills of lading, labelling, timesheets, and detailed condition reports with photos, customs clearance, and advising the customer of any required payments due.
  • Invoicing: Ensure invoices are produced on time, month to month or in advance as the job file requires.
  • Operational Reporting: Prepare operational reports detailing all work done and comprehensive record keeping, including on our freight management system.
  • Cost Analysis: Produce a cost analysis and reports of jobs and European truck runs.
  • Team Collaboration: Communicate with sales and operations team throughout the day.

Requirements:

We are looking for a candidate with a proven track record and knowledge of domestic and European transport operations and planning, with in-depth knowledge of current EU customs procedures, including paperwork requirements, and EU transport legislation. You will need to have good geographical knowledge and experience in dealing with high-end clients and goods.

Skills and Qualifications:

  • Commercially focused and organized by nature.
  • Proficient Microsoft Office user.
  • Excellent attention to detail skills.
  • Confident communicator.
  • Strong interpersonal skills.