Care Worker

3 weeks ago

Walthamstow, Greater London, United Kingdom Look Ahead Full time

About Us


Look Ahead is a leading not-for-profit care and support provider in London and the South East.


We deliver over services, providing support to around customers each year.


We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.



Job Description


We are seeking a kind, compassionate and resilient Support Worker to join our Wood View Service in Waltham Forest.


The successful candidate will have relevant sector work experience and good values, with demonstrable experience of supporting vulnerable adults with Learning Disabilities.


As a Support Worker, you will work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.


You will contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.


You will also ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.


The role requires a valid Right to Work for the UK, as Look Ahead are not a sponsoring organisation.



Key Responsibilities



  • Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
  • Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.
  • Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
  • Deliver all aspects of support to enable customers to develop independent living skills as appropriate to the individual needs of the customer.
  • Champion a positive local culture within the service.
  • Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.
  • Participate in support planning, risk management and assessment of needs in line with support planning whilst supporting the team with case work management.
  • Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.
  • Involve customers in the design, development and delivery of the service through co-production.
  • Use appropriate communication including accessible information standards to ensure customers understands and can make informed choices.
  • Report and support any observations relating to customers welfare.
  • Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community.
  • Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift.
  • Maintain a good standard of records and reporting as required at the project under the direction of the Management.
  • Engaging in learning and development activities to increase knowledge and skills and share learning with customers and colleague.
  • Attend and participate in team meetings, customers meetings and participate in daily handovers.
  • Competent and or willing to learn the use of IT and relevant systems.
  • Adhere to all the policies and procedures of Government, Look Ahead Care & Support plus those specific to the service including any statutory requirements.


About You


We are looking for someone with a good values and personality, trustworthy, able to work in partnership and willing to achieve outstanding outcomes.


You will be capable of working as part of a group or team and able to use new initiatives.


You will be able and willing to listen to others and share own ideas and knowledge.


Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.


Is respectful, articulate and sensitive in style of communication.


Has a practical and logical mind and is naturally well organised.


Is confident, motivated and good self-esteem.


Is motivated towards excellence and improvement of personal performance with a can do attitude.


Is passionate and enthusiastic about his/her career and job experiences.


Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.


Enjoys social interaction and the company of others, networks in local business community.


Approachable and positive behaviour



What You'll Bring



  • Has relevant sector work experience and good values
  • IT Skills
  • Demonstrable experience of supporting vulnerable adults with Learning Disabilities
  • NVQ Level in Health and Social Care or equivalent or willing to complete the qualification
  • Other relevant professional memberships and/or specialist qualifications


About Us


Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.


If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities.


We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.


We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard.


We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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