Tesco Colleague
3 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Tesco Colleague in Burgess Hill. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and operational goals, and contributing to a positive and inclusive store environment.
Key Responsibilities:
- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales and operational goals, including maintaining a high level of store presentation and ensuring a smooth and efficient customer shopping experience.
- Contribute to a positive and inclusive store environment, promoting a culture of respect, empathy, and understanding among colleagues and customers.
- Participate in seasonal, community, and charity events, creating a great inclusive atmosphere and promoting Tesco's values.
- Be knowledgeable about store performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be yourself, living our values, making everyone feel welcome, and always following our policies.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Requirements:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented, and ready to be a brand ambassador
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
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