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Executive Director, Newcastle, Leading Quick Service Restaurant Chain
2 months ago
Restaurant Operations Manager Opportunity
We are seeking a highly motivated and experienced Restaurant Operations Manager to lead our team in Newcastle. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and developing our team members.
Key Responsibilities:
- Develop and implement business strategies to drive sales growth and improve profitability.
- Lead and manage a team of restaurant managers and staff to ensure excellent customer service and food quality.
- Monitor and control restaurant operations, including inventory management, labor costs, and customer feedback.
- Collaborate with the marketing team to develop and execute marketing campaigns to attract new customers and retain existing ones.
- Conduct regular performance reviews and provide coaching and development opportunities to team members.
Requirements:
- Proven experience in restaurant management, preferably in a QSR or fast-casual environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent problem-solving and decision-making abilities, with a focus on customer satisfaction and business growth.
- Strong financial acumen, with experience in budgeting, forecasting, and financial analysis.
- A passion for delivering outstanding customer service and food quality, with a focus on continuous improvement.
What We Offer:
- A competitive salary and bonus scheme.
- A comprehensive training and development program, with opportunities for career advancement.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A range of benefits, including health insurance, retirement savings, and paid time off.
