Senior Care Team Lead

2 weeks ago

Darlington, Darlington, United Kingdom Helping Hands Full time

Location: Darlington

The Role:

We are seeking a Senior Care Assistant who is ready for the next step in their career. As a Field Care Supervisor with Helping Hands, you will support in training the next generation of Care Assistants in providing the best possible support to our customers.

You will be involved from the moment a carer comes in for their first interview, right through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance, and customer reviews.

Main Responsibilities:

  • Ensuring Carers are trained to the highest standard
  • Supporting the branch team with auditing and compliance
  • Spot checks and supervisions with Care Assistants
  • Meetings with customers to review care plans
  • Conducting risk assessments

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

  • 23 days annual leave + Bank Holidays
  • Eligibility to apply for a Blue Light Card
  • Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?

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