Business Support Trainee
5 days ago
Forest of Dean District Council is seeking a highly motivated and organized individual to join our team as a Business Support Trainee. This is an excellent opportunity to develop your skills and gain valuable experience in a dynamic environment.
About the Role- Provide administrative support to various departments, ensuring the smooth operation of day-to-day tasks.
- Develop a deep understanding of the Council's services and operations through on-the-job training and collaboration with different teams.
- Handle enquiries efficiently and effectively, ensuring a high level of customer service.
- Use multiple IT systems to manage, resolve, and accurately record enquiries.
- Assist with office tasks such as data entry, diary management, and support for Council employees.
- Forward enquiries to appropriate services or organisations, and effectively communicate with Officers, Senior staff, and Councillors.
- Attend additional training as required to enhance your skills and ensure the efficient delivery of your role.
- GCSE Level (formerly A* to C) Maths and English
- Commitment to attaining a Business Administration qualification
- Excellent interpersonal skills - Communicates effectively and confidently
- Good level of IT and keyboard skills with a confident attitude to learn new systems
- Excellent attention to detail
- A willingness to learn and work with various teams as the demands of the Council vary
- Agile working allowing a mix of home and office working
- Flexible working arrangements
- 26 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 29 days after five years of service
- Extra two volunteering days a year for you to support a charity of your choice
- Health cash plan giving you cash back on health, dental and eye care
- Generous contributory local government pension scheme
- Employee Assistance Programme 24/7
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
Forest of Dean District Council is dedicated to creating a vibrant and sustainable future for our community. Our priorities are centred on fostering thriving communities by empowering and engaging residents, enhancing infrastructure, promoting community well-being, and ensuring social equity.
We are committed to decarbonisation and nature recovery, focusing on renewable energy transitions, energy efficiency, transport transformation, nature recovery, and food resilience.
Additionally, we strive to build a sustainable economy through the promotion of a circular economy, robust business support, workforce skill development, sustainable town initiatives, and the preservation of natural capital.
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