Business Development Assistant

4 days ago


Dungannon, United Kingdom Bela Recruitment Full time
About the Role

We are seeking a highly motivated and organized Customer Service and Sales Coordinator to join our team at Bela Recruitment in Dungannon, Northern Ireland.

This is an excellent opportunity to work for a fantastic local employer in a dynamic and supportive environment.

Job Description
  • Key Responsibilities:
  • Process sales orders and provide exceptional customer service to business customers via phone and email.
  • Support customers with general enquiries around stock availability, lead times for delivery, and invoice queries.
  • Create orders on our IT system for warehouse staff to dispatch, report on key accounts, conduct stock adjustments, and process exchanges.
  • Evaluate and implement customer service agreements to ensure outstanding service.
  • Utilize initiative and problem-solving skills to resolve customer issues efficiently.
Requirements
  • A minimum of 4 GCSEs (Grade C or above) including Maths and English, or equivalent qualifications.
  • Prior experience in office-based customer service or similar roles.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and maintain attention to detail.
  • Proficient in Microsoft Office Suite, particularly Word and Excel, and willingness to learn our in-house IT system.
What We Offer
  • An estimated salary range of £24,000 - £28,000, depending on experience.
  • The option of a 1-day hybrid schedule and early finish Fridays.
  • Access to company events and health & wellbeing programs.
  • Ongoing support and development opportunities within the company.
  • A comprehensive pension scheme and paid holidays.
  • Onsite parking facilities.

Please click the 'Apply' button to submit your CV or contact us at [Belarecruitment.com](http://Belarecruitment.com) for more information.



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