Administrative Support Officer

15 hours ago


Bournemouth, Bournemouth, United Kingdom Austin Fraser Full time

Austin Fraser is seeking a talented Lettings Team Assistant to join their dynamic team. In this role, you will work closely with the lettings team to deliver excellent customer service, manage administrative tasks, and contribute to the smooth operation of the department.

Responsibilities:

  • Respond to customer inquiries and resolve issues efficiently
  • Prepare properties for viewings and ensure they meet high standards
  • Coordinate viewings, gather feedback, and facilitate negotiations
  • Support tenant move-ins, referencing, and Right to Rent procedures
  • Perform administrative tasks, including data entry and record-keeping
  • Build strong relationships with landlords and tenants

Essential Skills:

  • Previous experience in lettings or a related field (preferred)
  • Outstanding communication, organisational, and customer service skills
  • Proficiency in Microsoft Office applications
  • A proactive, problem-solving mindset with attention to detail
  • A valid UK driving license

Estimated Salary: £22,000 - £26,000 per annum



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