Service Operations Assistant

12 hours ago


Crawley, West Sussex, United Kingdom CV-Library Full time

We're looking for a highly skilled Service Operations Assistant to join our team at Pertemps Crawley. As a key member of our operations team, you'll be responsible for coordinating service activities and supporting clients across the UK and internationally.

Main Responsibilities
  • Provide exceptional customer service and support to clients via phone, email, and other communication channels.
  • Maintain accurate service records, reports, and inventory updates in our systems.
  • Liaise with external teams to source parts and equipment.
  • Schedule technicians and engineers for repair and maintenance tasks.
  • Prepare and issue quotes, raise purchase orders, and manage approvals within credit terms.
Your Skills and Qualifications
  • Previous experience in customer service and service coordination is essential.
  • A friendly, proactive personality with strong communication and interpersonal skills.
  • Organised and detail-oriented, with the ability to work closely with cross-functional teams.
  • Problem-solving skills and a customer-focused mindset.
What's Included
  • A competitive salary of up to £30,000 per annum.
  • A Monday to Friday schedule from 8:30am to 4:30pm.
  • Onsite parking and private medical insurance.

Pertemps Crawley offers a supportive team culture. If you're ready to bring your coordination expertise to a thriving industry, apply now to learn more.



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