Service Delivery Coordinator

1 week ago


Nottingham, Nottingham, United Kingdom Brackenberry Full time

We are currently looking for a Service Delivery Coordinator to work closely alongside a Local Authority in Nottingham, assisting with the appointment of a Service Advisor on a 3-month contract, with a high likelihood of extension at client discretion.

Responsibilities

  • Retrieve existing relevant records, complete electronic referrals, and forward to relevant services.
  • Receive and manage public complaints, adhering to the County Council's Complaints Procedures.
  • Maintain accurate and up-to-date records, ensuring good data quality.
  • Identify and highlight service trends to team members.
  • Establish and maintain relationships with local agencies.
  • Keep up-to-date leaflets and information resources to inform service users and carers.

Requirements:

  • A good general education, including GCSE A-C in English and Maths, or equivalent qualifications or skills.

Please note:

  • Availability to work immediately or at short notice is required.
  • The right to work in the U.K is necessary.

Disclaimer: Brackenberry Ltd acts as an Employment Business for this role. We are committed to equality in the workplace and are an equal opportunities employer. This role is temporary, with opportunities for extension or permanence.



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