Shop Manager

1 month ago


Rugby, Warwickshire, United Kingdom Sense Full time

About this role

Sense is seeking a skilled Retail Manager to lead our team in Rugby on a 6-month fixed-term basis. As a key member of our retail network, you will be responsible for driving delivery of standards, operational and customer service excellence to maximize vital income generation for the charity.

Some key areas of ownership for the successful applicant include:

  1. Building, training and inspiring a great team of volunteers
  2. Delivering superb shop standards, offer and customer engagement
  3. Driving stock generation and community engagement

Our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support. Key skills and experience:

  • Self-motivated, creative, and a great communicator, positively committed to working in charity retail.
  • Experience of inspiring a team to provide excellent customer service.
  • An eye for detail to ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
  • Experience of working in a retail environment or within a team leader position.

This position requires the applicant to be willing to work Bank Holidays and weekends as required.



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