Client Care Expert
7 days ago
We are looking for a Customer Service Representative to join our team in High Peak, United Kingdom. This role involves handling incoming calls, emails, and chat queries from customers and resolving their issues in a timely manner.
Job Summary:
- Provide excellent customer service and resolve queries efficiently.
- Process client orders and manage account information.
- Keep records of customer interactions and follow-up tasks.
- Work closely with other departments to ensure customer satisfaction.
- Assist with administrative tasks when needed.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work both independently and as part of a team.
- Flexible working hours, including weekends.
Benefits:
- An estimated salary of £24,000 - £28,000 per annum.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
- Flexible working options.
If you are passionate about delivering excellent customer service, please apply for this position.
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