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Internal Sales Specialist
2 months ago
Futures Manufacturing is seeking a skilled Internal Sales Engineer to join our team. As an Internal Sales Engineer, you will play a crucial role in supporting our sales staff by providing technical assistance and support to customers regarding product specifications and troubleshooting applications.
Key Responsibilities:- Provide technical assistance and support to customers regarding product specifications and troubleshooting applications.
- Work closely with sales staff to establish the best commercial and technical offer to meet client needs.
- Meet quote and order processing KPIs and maintain CRM data accurately and promptly.
- Ensure business systems and tools, including the ERP system, are used effectively and in line with business requirements.
- Prepare quotations, assimilation of costs, technical compliance, and assessment of margins to ensure the submission of the best commercial and technical bid to win the order.
- Carry out negotiations with clients to assess their needs, tailoring all bids and tenders to suit customer demand.
- Ensure all sales-related documentation and communications are filed in line with agreed practices and in accordance with ISO-approved quality system requirements.
- Troubleshoot/problem solve issues, escalating any urgent issues immediately to management.
- A minimum of three years of technical sales experience within flow control (pumps, valves, actuators, automation equipment).
- An understanding of oil and gas industry specifications is preferable.
- Excellent communication skills, verbal and written.
- Proven track record of working to tight deadlines.
- Computer literate with ERP experience.
- Educated to City & Guilds level or higher in Mechanical Engineering.
If you have the skills and experience required for this role, please apply now.