Head Waiter

6 days ago

Central London, United Kingdom The Dorchester Full time

About the Role

We are seeking a highly skilled and experienced Head Waiter to join our team at The Dorchester. As a Head Waiter, you will be responsible for delivering exceptional service to our guests, ensuring that every dining experience is nothing short of perfect.

Key Responsibilities

  • Manage a team of waiters and waitresses, providing guidance and support to ensure seamless service delivery.
  • Develop and maintain a thorough knowledge of our menu, wine list, and beverage offerings to provide expert recommendations to guests.
  • Ensure that all guests receive a warm and welcoming experience, from initial greeting to final farewell.
  • Work closely with the restaurant management team to achieve exceptional service standards and drive sales growth.
  • Monitor and maintain a clean and organized dining area, adhering to health and safety standards.
  • Participate in ongoing training and development to stay up-to-date with industry trends and best practices.

Requirements

  • Proven experience as a Head Waiter or similar role in a high-end restaurant or hotel.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Strong knowledge of wine, spirits, and fine dining etiquette.
  • Ability to work in a fast-paced environment, managing multiple tables and priorities simultaneously.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Complimentary meals and beverages during shifts.
  • Access to exclusive employee discounts and perks.

Language

English is the primary language used in our hotel. You can comfortably communicate in this language.

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