Accommodation Specialist

1 week ago


Harlow, Essex, United Kingdom AccorHotel Full time

Unlock Your Potential as a Reservations Agent

As a Reservations Agent at AccorHotel, you will be the first point of contact for our guests, setting the tone for an exceptional experience. Your role will be to provide personalized service, ensuring that every guest feels welcome and valued.

What We Offer:

  • Competitive employee benefit card offering discounted rates worldwide
  • Access to learning programs through our Academies
  • Opportunities to develop your skills and grow within the company
  • Chance to make a difference through our Corporate Social Responsibility activities

Your Key Responsibilities:

  • Offer exceptional, friendly, and engaging service to our guests
  • Ensure the best selection for the guest and maximize revenue through upselling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservations, enter rooming lists, and update accurate information in the system

Requirements:

  • Guest-focused personality is essential

Work Arrangements:

  • Full-time employment


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