Senior Clerical Professional

3 weeks ago


Belfast, United Kingdom Brook Street Full time
Job Role

We are seeking a highly skilled and experienced Senior Clerical Professional to join our team at Brook Street. As a key member of our administration team, you will provide administrative support to the Statutory Assessment and Review Service in Belfast.

This role involves advising Education Authority officers, customers, and other professionals as directed by the Programme Manager. You will be responsible for providing expert administrative support using IT equipment such as word processing, databases, spreadsheets, email, fax, intranet, and internet facilities.

Key responsibilities include:

  • Providing administrative assistance to the programme manager and education authority officers.
  • Answering telephone calls and queries from customers and clients, accurately recording call conversations, and escalating when necessary.
  • Collating factual data and statistical information from various sources to support the work of identified officers.
  • Preparing letters, minutes, notes, and other clerical support as directed by the programme manager.
  • Ordering and monitoring supplies of stationery and office requisitions for all staff within the section, along with diary management of stakeholders.
  • Delegating tasks to the office team in the absence of senior management.
Salary Details

Our salary for this role is £12.52 per hour and includes 36 hours per week. Additionally, you will have opportunities for career growth and development within our organization.

Responsibilities

Main Responsibilities:

  • Provide high-quality administrative support to the programme manager and education authority officers.
  • Ensure accurate and timely completion of administrative tasks and duties.
  • Develop and maintain effective working relationships with internal and external stakeholders.
Essential Requirements

Minimum Requirements:

  • 2+ years' experience in an administrative role.
  • Proven track record of delivering high-quality results in a fast-paced environment.
  • Excellent communication and interpersonal skills.


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