Claims Handler

3 days ago


Tamworth, Staffordshire, United Kingdom Gallagher Bassett Full time

We are seeking a highly skilled Claims Handler to join our team at Gallagher Bassett in Tamworth. As a Casualty Claims Handler, you will be responsible for managing a portfolio of public and employers' liability claims for local government clients.


The ideal candidate will have a good understanding of proactive claims handling and insurance principles, with experience in handling public and employers' liability claims up to £25,000 without referral. You will be confident in progressing to handle claims exceeding £25,000 under authority, working knowledge and experience of handling MOJ Portal Claims is also required.


As a key member of our team, you will handle claims from first notification to settlement, ensuring timely and accurate processing. You will assess liability, fraud, and quantum, making informed decisions based on available evidence and policy terms. Additionally, you will oversee claims through litigation, working closely with legal teams to ensure effective case management.


You will liaise with various stakeholders, including clients, brokers, suppliers, claimants, and their representatives, providing exceptional customer service and addressing inquiries and concerns promptly and professionally. Your excellent communication skills and attention to detail will enable you to effectively manage your workload and prioritize tasks efficiently.


We offer a competitive salary range of £28,000-£35,000 per annum, depending on experience, along with a wide range of benefits, including minimum 25 days holiday, defined contribution pension scheme, life insurance, income protection, health cash plan or private medical insurance.


Gallagher Bassett is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from individuals with disabilities and will make reasonable adjustments to support you throughout the recruitment process.


In addition to a supportive work environment, we offer exciting career opportunities for growth and development, as well as ongoing training and professional development to enhance your skills and expertise.



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