Professional Claims Resolution Specialist

3 hours ago


Tamworth, Staffordshire, United Kingdom Gallagher Bassett Full time

We are seeking a skilled and experienced Motor Claims Handler to join our corporate client-specific motor claims handling team in Tamworth. With a good understanding of motor claims within a litigated department, you will handle your own caseload and provide technical support across the department.

Key Responsibilities
  • Maintain an ongoing claim's portfolio to exemplary standards.
  • Conduct telephone and correspondence negotiations with third parties, insurers, and representatives to agree on settlements promptly.
  • Evaluate full compliance with all office protocols, client service level agreements, and key performance indicators for handled claims.
  • Achieve 100% data integrity compliance on the office case management system.
  • Handle higher value, complex, and client-sensitive claims.
Requirements
  • Qualified solicitor or equivalent (desirable).
  • At least 3 years of claims handling experience in an insurance/claims management environment.
  • Experience managing and supporting a portfolio within a litigated department.
What We Offer

A competitive salary of £35,000 - £40,000 per annum, plus benefits including 25 days holiday, bank holidays, volunteering days, and employee stock purchase plan. Join a diverse and inclusive team that values collaboration and making a positive impact in clients' lives.



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